Here, at www.dylex.co.uk, if you wishes to cancel your purchase order after confirmation,
- If the order is not confirmed then you can make cancellation request and we will approve it.
- If the order already confirmed or in preparation for shipment then no cancellation will be allowed.
For Cancellation you can contact us at our email sales@dylex.co.uk. Upon cancellation, the refund is applicable for our product only at our sole discretion.
All refund will be issue as per our refund policy. Please contact us via email, we will respond within 3 (Three) business days.
We take customer feedback very seriously and use it to constantly improve our products and quality of service.
PARTIAL CANCELLATION
- Partial cancellations are allowed subject to confirmation from our back office staff. Partial refund will be made in case of partial cancellation.
UNETHICAL ORDER & CANCELLATION POLICY
- In case of any product purchase made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes – the particular order/s will be cancelled whatsoever and https://co.uk will not be liable to pay any refund to you in all such cases.